Conversity is the world’s fastest growing technology provider of customer retention and acquisition solutions. The company helps clients optimise the commercial performance of their customer-facing sales and retention advisors. Conversity achieves this by analysing customers’ usage, understanding customers’ needs, comparing with the market and recommending the most appropriate deal. The recommendation is optimised to meet its clients’ business objectives and delivered via the clients’ call centre, retail and online channels.
Conversity platform is relied upon at point of sale and retention by thousands of customer-facing employees and millions of end customers world-wide.